When Work Injuries Occur, WorkWell Responds Faster AND Better

When a work injury occurs, time is of the essence.  The faster we can begin treatment and create an injury management schedule, the quicker your employee returns to work.  Our toll-free injury report line, 1-800-662-2400, answers 24/7.  We guarantee that your employee will be seen by a medical professional within 48 hours of contacting WorkWell—and usually within 24 hours.

This critical first step is the core of high quality injury/case management. Once a diagnosis is given, treatment protocols are put in place to aggressively yet safely return your employee to their pre-injury status as quickly as possible.

How is this possible?

Case Management:  Early Intervention. Expert Case Management. Injury Management Reporting.

The only action you or your employee need take is to call the toll-free injury report line, 1-800-662-2400, and speak with an Intake Coordinator. From this moment onward, a qualified Case Manager is assigned and will manage your employee’s injury throughout.

The Case Manager monitors and manages employee progress from diagnosis to treatment through follow-up, and coordinates all medical services for the employee/patient so that a safe yet aggressive treatment schedule can be adhered to. In addition, the Case Manager provides written status reports for all relevant parties, including supervisors and insurance carriers.

WorkWell’s impact reporting system helps you assess how an injury will affect your operations. Following diagnosis by our expert physicians, you’ll receive a report that includes:

- Extent of the injury and corresponding course of treatment
- Potential lost time duration
- Projected date for the employee’s return to work
- Potential need for the employee’s return to work in a modified duty status

Ultimately, the WorkWell Case Manager’s priority is to thoroughly manage the medically necessary processes and procedures that will safely treat your employees and return them to work as quickly as possible.  In fact, over 90% of employees using WorkWell Case Managers return to work within 7 days.